Shipping policy
Shipping Policy
Order Processing
Please allow for an order processing time of 2 to 3 business days before shipment.
Delivery Timeframes and International Sourcing
To offer a diverse range of products, some items may be sourced from international suppliers. Consequently, this may result in extended delivery times. While we strive to provide accurate delivery estimates, please be advised that Primo Apparel & Accessories is not responsible for delays in delivery that are beyond our direct control, including those attributable to international shipping processes or customs clearance.
Estimated delivery timeframes are as follows:
- Shortest Estimated Delivery: 5 business days
- Longest Estimated Delivery: 4 weeks
Order Cancellations by Primo Apparel & Accessories
In the unlikely event that we must cancel an order, a full refund will be promptly issued to your original method of payment.
Lost or Stolen Orders
Primo Apparel & Accessories is not responsible for orders that are lost or stolen after they have been dispatched and confirmed as delivered by the carrier.
Order Tracking
We provide order tracking for shipments. In instances where direct tracking information is not immediately available, an email containing relevant tracking links and information will be sent to you.
Shipping Costs
We are pleased to offer complimentary Standard and Economy shipping options for all orders.
Trade name: Primo Apparel
Phone number: 1-786-376-1582
Email: primoapparelaccessories101@gmail.com
Physical address: 1082 Florida Ave, Akron, Ohio 44314